Originally Posted by shocka43
Thought we paid for seats...not cheap sponsor paid for flags, ticket designs, and free coupons from sponsors...
I don't care if I get a stack of index cards with a bar code and seat location on it.
Some could be given a new rope to hang themselves with and they still wouldn't be happy.
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Just to be clear I'm not actually unhappy, but anytime you do something original like the flag last year people expect something similar the next year. So when you just get an envelope it is a letdown when you were hoping something cool/original might be showing up. Does it really matter? No. But the customers of any business appreciate something unexpected/original.